LePinn · Customer Engagement

Give customers a reason to come back.

For stores, brands and local business campaigns

Build an opted-in contact list and invite customers back with relevant offers.

Illustrative LePinn service scenario
Scenario illustration

THE SERVICE

A clear next step for your users and your team.

A visit or event entry does not always lead to another conversation. LePinn helps customers choose to stay in touch and helps merchants plan relevant follow-up messages.

01

Join at the point of interest

Use a store or campaign QR code to open the participation page.

02

Ask for consent

Explain what customers are joining and how their contact details will be used.

03

Plan relevant follow-up

Organize agreed interaction data into groups for appropriate offers or event invitations.

04

Review participation

Use campaign records to understand participation and plan the next activity.

100-SECOND PRODUCT FILMS

See how LePinn works in 100 seconds.

Watch the English film, then explore the steps in the transcript.

ENGLISH EDITION · FULL HD

English narration, on-screen text and captions

01:40 · PRODUCT DEMO

LePinnCustomer Engagement

Build an opted-in contact list and invite customers back with relevant offers.

Screens and figures illustrate a workflow; service setup is agreed for each project.
Read the English transcript · select a time to jump

The text follows the current film. Selecting a time does not start playback.

  1. Every day, customers walk through the door.

  2. The real challenge begins after they leave.

  3. How can the brand keep the conversation going and give them a reason to return?

  4. LePinn adds a simple entry point alongside your app and LINE.

  5. Start with no download and no long form, then guide customers toward deeper engagement.

  6. Scan the store QR code. A pre-filled text opens.

  7. Tap send to connect.

  8. The customer receives an offer right away.

  9. From that first interaction, guide the next step: app, LINE, membership, or another campaign.

  10. No extra app or form at the starting point—just one clear, measurable action.

  11. With consent, the mobile number becomes a membership key.

  12. Time, campaign, location, and frequency create an audience the brand can manage.

  13. Campaign responses become visible in the merchant dashboard.

  14. Compare engagement and filter audiences by interaction count, date range, campaign, or location.

  15. Before reaching out again, build the right audience.

  16. Combine recent activity, interaction frequency, campaign source, and active consent for a relevant follow-up.

  17. When those conditions come together, LePinn creates a contact-ready audience.

  18. Choose the audience. Choose the message. Then schedule delivery.

  19. Send timely replenishment or return-visit reminders, while keeping opt-out simple.

  20. At the right moment, customers return. LePinn turns a first visit into a relationship that grows.

  21. Visit the PINTrust website or contact us to learn more.

HOW IT WORKS

Four steps from interest to action.

  1. 01

    Visit

    A customer sees the invitation at a store, booth or event.

  2. 02

    Join

    They scan the code and review the participation information.

  3. 03

    Choose

    They decide whether to provide details and receive future messages.

  4. 04

    Return

    Send relevant follow-up within the agreed purpose and consent.

Where it can help

  • Store promotions and return visits
  • Shopping districts and city events
  • Exhibition contacts and brand campaigns

COMMON QUESTIONS

Before you begin.

Do customers need to download a new app?

A campaign can start with a QR code and mobile web page. Existing membership or app services can also be included where needed.

Can we message everyone who takes part?

Participation and marketing consent should be explained separately where appropriate. Follow-up must stay within the purpose and choices communicated to the customer.

What should we decide before a campaign?

Define the invitation, participation rules, consent wording, follow-up plan and the records you need to review.

START WITH YOUR USE CASE

Tell us who you want to reach and what happens next.

We will review your audience, process, systems and support needs to plan a suitable first step.

Discuss LePinn