Identify the location
Place a QR code at a facility or service point so reports can include the relevant location.
LeReport · Site Reporting & Management
Report a problem where it happens. Follow it through.
For facility managers, public services and property teams
Report a site issue, notify the responsible team and follow its progress.
THE SERVICE
A clear next step for your users and your team.
A report can be hard to act on when the location or responsible team is unclear. LeReport connects a site's QR code with the report, the handling team and progress updates.
Collect useful details
Guide people to describe the issue and provide the information needed for assessment.
Notify the responsible team
Assign reports according to the site, issue type and handling rules agreed for the project.
Follow progress
Keep the report and handling record together, from receipt through completion.
100-SECOND PRODUCT FILMS
See how LeReport works in 100 seconds.
Watch the English film, then explore the steps in the transcript.
01:40 · PRODUCT DEMO
LeReportSite Reporting & Management
Report a site issue, notify the responsible team and follow its progress.
Screens and figures illustrate a workflow; service setup is agreed for each project.Read the English transcript · select a time to jump
The text follows the current film. Selecting a time does not start playback.
On-site issues happen every day.
The challenge is turning “something is broken here” into actionable information.
LeReport is PINTrust’s smart incident reporting service.
Each asset is registered once and assigned its own QR code.
Scan the asset QR code. No phone number or department search required.
One scan opens the official channel.
Asset ID and location load automatically.
The system returns a menu for that exact asset, so the reporter selects the right issue with one reply.
Reply with one number to classify the issue.
Add a photo when more detail is needed.
A case is created instantly.
Asset, location, time, source, and issue type are recorded together, and the reporter gets a trackable case number.
Rules suggest priority from the issue and asset history.
A manager confirms severity, ownership, and the final dispatch decision.
From accepted to in progress, the same case stays continuously updated, so everyone knows where the work stands at every step.
Once work is complete, the result goes back to the reporter, closing the loop and making the outcome clear.
Every report becomes management data, revealing repeat failures, hotspots, and response times across facilities.
LeReport captures, tracks, and resolves every field signal for better facility governance.
Visit the PINTrust website or contact us to learn more.
HOW IT WORKS
Four steps from interest to action.
- 01
Scan
Scan the QR code at the site or facility.
- 02
Describe
Select an issue and provide the details needed by the team.
- 03
Assign
Notify the team responsible for that location or issue.
- 04
Update
Record the work and make progress available through the agreed process.
Where it can help
- Public facilities and transport stops
- Commercial buildings and shared spaces
- Equipment faults and maintenance requests
COMMON QUESTIONS
Before you begin.
Can each location have its own QR code?
Yes. Codes can be planned by site, facility or service point so the report reaches the appropriate team.
Can it connect to our existing work-order system?
Integration is assessed with your team. We first confirm the fields, assignment rules, status updates and available interfaces.
What should we prepare for a pilot?
Choose a small set of sites, identify the responsible teams and define the report types and completion criteria.