Respond while interest is fresh
Use QR or SMS entry and automatically reply with an agreed offer or campaign information.
LePinn · Customer Engagement
Give customers a reason to come back.
For stores, brands and local business campaigns
Turn QR and SMS interactions into permission-based contacts, scheduled messages and campaign insights, so your team can plan the next invitation.
THE SERVICE
A clear next step for your users and your team.
A visit or event entry does not always lead to another conversation. LePinn helps customers choose to stay in touch and helps merchants plan relevant follow-up messages.
Ask for consent
Explain what customers are joining and how their contact details will be used.
Organize and schedule
Organize permission-based contacts and schedule relevant offers, product news or event invitations.
Understand campaign activity
Review unique participants, returning customers, weekly and monthly trends, and past campaign records.
100-SECOND PRODUCT FILMS
See how LePinn works in 100 seconds.
From the first interaction to the next service step.
01:40 · PRODUCT DEMO
LePinnCustomer Engagement
Build an opted-in contact list and invite customers back with relevant offers.
Illustrative screens and figures. Service setup varies by project.Read the English transcript
Select a time, then press Play to watch that section.
Every day, customers walk through the door.
The real challenge begins after they leave.
How can the brand keep the conversation going and give them a reason to return?
LePinn adds a simple entry point alongside your app and LINE.
Start with no download and no long form, then guide customers toward deeper engagement.
Scan the store QR code. A pre-filled text opens.
Tap send to connect.
The customer receives an offer right away.
From that first interaction, guide the next step: app, LINE, membership, or another campaign.
No extra app or form at the starting point—just one clear, measurable action.
With consent, the mobile number becomes a membership key.
Time, campaign, location, and frequency create an audience the brand can manage.
Campaign responses become visible in the merchant dashboard.
Compare engagement and filter audiences by interaction count, date range, campaign, or location.
Before reaching out again, build the right audience.
Combine recent activity, interaction frequency, campaign source, and active consent for a relevant follow-up.
When those conditions come together, LePinn creates a contact-ready audience.
Choose the audience. Choose the message. Then schedule delivery.
Send timely replenishment or return-visit reminders, while keeping opt-out simple.
At the right moment, customers return. LePinn turns a first visit into a relationship that grows.
Visit the PINTrust website or contact us to learn more.
FOUR SETTINGS · CUSTOMER CONNECTIONS
Four settings. More reasons to reconnect.
From a single stall to a shopping district or market, connect an in-person visit with the next conversation. See how customers get information and merchants plan permission-based invitations.
Scenario illustrationNight markets
Share stall offers by QR code and give interested visitors a reason to return.
VALUE FOR YOUR TEAMBuild permission-based customer contacts and review participation across future activities.
Scenario illustrationShopping districts
Connect local activities and store information with a relevant next invitation.
VALUE FOR YOUR TEAMHelp local organizers and merchants understand activity interest and plan future invitations.
Scenario illustrationCreative markets
Connect interest in a handmade piece with new collections, workshops and the next market date.
VALUE FOR YOUR TEAMGive makers a recorded starting point for continuing an in-person connection.
Scenario illustrationExhibitions & pop-ups
Connect booth scans with agreed follow-up and keep talking after the event ends.
VALUE FOR YOUR TEAMGive the team organized records for the next customer conversation.
TRY THE INTERACTION
See how participation becomes a next step.
Choose a setting to explore a sample reply and the team's workflow.
NIGHT MARKETS · RETURN VISITS
Let tonight's favorite flavor lead to another visit.
Offer a simple QR entry for stall information, record participation and continue the conversation when customers agree.
WHY IT MATTERSBuild permission-based customer contacts and review participation across future activities.
Start with one stall. Multi-stall campaigns need agreed data uses, messaging responsibilities and customer consent.
Plan my first campaignPARTICIPANT VIEW · EXAMPLE
Choose an option to see the sample response.
Interactive example only; no messages are sent or contacts saved.
Capture interest
Use QR entry and automatic offer or campaign replies.
Keep in touch
Organize permission-based contacts and schedule relevant messages.
Understand activity
Review unique participants, returning customers and weekly or monthly trends.
HOW IT WORKS
Four steps from interest to action.
- 01
Visit
A customer sees the invitation at a store, booth or event.
- 02
Join
They scan the code and review the participation information.
- 03
Choose
They decide whether to provide details and receive future messages.
- 04
Return
Send relevant follow-up within the agreed purpose and consent.
Where it can help
- Store promotions and return visits
- Shopping districts and city events
- Exhibition contacts and brand campaigns
COMMON QUESTIONS
Before you begin.
Do customers need to download a new app?
A campaign can start with a QR code and mobile web page. Existing membership or app services can also be included where needed.
Can we message everyone who takes part?
Participation and marketing consent should be explained separately where appropriate. Follow-up must stay within the purpose and choices communicated to the customer.
What should we decide before a campaign?
Define the invitation, participation rules, consent wording, follow-up plan and the records you need to review.