PINTrust

TRUSTED INTERACTION, BUILT IN TAIWAN

Recognize the sender.
Reply to get help.

PINTrust helps organizations send official messages people can recognize and reply to. Use a text message or QR code to check progress, report a problem or join an activity.

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Invention portfolio: 3 granted + 1 allowedISO/IEC 27001:2022Cross-network operating experience
PINTrustTrusted
Interaction
Official source
Two-way response
Traceable action

ONE PLATFORM · FOUR CONNECTED CAPABILITIES

Send a message. Receive a reply. Take the next step.

Start with the service your customers need. Your team can see the reply, arrange help and keep a record.

01

Mobile-number verification

Use a mobile number to verify and connect a participant, with their consent.

02

Trusted Short Code

Use a consistent sender number that customers can recognize.

03

QR access

Scan a code at a store, event or facility to open the right service.

04

Replies that lead to service

Offer clear choices, receive replies and connect people with the right team.

TWO SIDES OF ONE INTERACTION

Customers know how to respond. Teams know what to do next.

Customers recognize the sender and reply. Service teams receive the request and take the next step.

A customer recognizing an official financial message
01 · USER MOMENTRecognize the message and replyScenario illustration
A financial operations team routing customer replies
02 · SERVICE MOMENTSend the request to the right teamScenario illustration

FIVE TRUSTED SOLUTIONS

Five services. Find the one that fits your need.

Help customers reply, report a site issue, invite return visits, run live voting or guide people to a charitable action.

Illustrative service scenario for LeReply
Scenario illustration
01LeReply

Trusted Financial Messaging

Recognize an official financial message, reply and continue to the right service.

Explore LeReply
Illustrative service scenario for LeReport
Scenario illustration
02LeReport

Site Reporting & Management

Report a site issue, notify the responsible team and follow its progress.

Explore LeReport
Illustrative service scenario for LePinn
Scenario illustration
03LePinn

Customer Engagement

Build an opted-in contact list and invite customers back with relevant offers.

Explore LePinn
Illustrative service scenario for LeVote
Scenario illustration
04LeVote

Live Voting & Participation

Invite mobile votes, show live results and follow up with prize notifications.

Explore LeVote
Illustrative service scenario for LeGive
Scenario illustration
05LeGive

Charitable Action

Choose a cause, review the organization and campaign, then visit the official action page.

Explore LeGive

100-SECOND PRODUCT FILMS

See how each service works in 100 seconds.

Choose a service. Watch the English film, then explore the steps in the transcript.

ENGLISH EDITION · FULL HD

English narration, on-screen text and captions

01:40 · PRODUCT DEMO

LeReplyTrusted Financial Messaging

Recognize an official financial message, reply and continue to the right service.

Explore this solution
Open Full HD filmDownload subtitlesRead English transcriptWatch Mandarin version
Screens and figures illustrate a workflow; service setup is agreed for each project.
Read the English transcript · select a time to jump

The text follows the current film. Selecting a time does not start playback.

  1. Financial apps are secure and complete—but many messages still end the conversation.

  2. Customers pause: Is this really my bank? What should I do next?

  3. LeReply turns financial messages into trusted conversations.

  4. A verified short code makes the sender recognizable before the customer responds.

  5. One scan and two replies can activate the app—or begin a trusted service journey.

  6. Scan the QR code. The official short code and keyword are filled in automatically.

  7. First, send SERVICE. A clear menu returns through the same verified channel.

  8. App download and activation come first. Other services remain one reply away.

  9. Second, reply 1 to download, open or reactivate the banking app.

  10. New customers reach the official app store. Returning customers reopen and reactivate the app.

  11. LeReply drives app adoption while sensitive verification stays inside the bank's official app.

  12. Customers verify the message in-channel, reducing avoidable calls while support remains available.

  13. APIs connect LeReply with CRM, app and existing service systems.

  14. For a new product, one clear call to action captures interest and drives app traffic.

  15. More app adoption. Faster campaign response. Lower support load.

  16. Traceable by design—backed by ISO 27001 certification.

  17. Pilot one app journey. Measure conversion. Then scale with confidence.

  18. LeReply. Visit pin-trust.com or contact us today.

PUBLISHED EVIDENCE FROM TAIWAN

See how people have used PINTrust

Explore published examples from insurance, festivals, stadiums and exhibitions.

PINTrust published patent visual for recognizable, unified short codes across mobile networks
TRUSTED FINANCIAL INTERACTION

Nan Shan General Insurance × Trusted Short Code

A recognizable official sender and numeric replies connect important insurance messages to the next service action.

Taipei Lantern Festival commerce campaign using short code 60001
CITY COMMERCE ENGAGEMENT

2025 Taipei Lantern Festival

A store-level QR entrance and short code 60001 helped visitors register without downloading an app.

A stadium screen displaying a QR interaction entry point during a Fubon Guardians event
STADIUM ENGAGEMENT

Taiwan Mobile × Fubon Guardians Theme Day

Fans scanned a code on the stadium screen to make predictions and enter a prize activity.

A World Baseball Classic stadium screen displaying a QR interaction entry point
INTERNATIONAL SPORTS EVENT

2023 World Baseball Classic

Spectators scanned a code on the stadium screen to join a live prediction activity.

A QR interaction sign displayed at a booth during the Taipei Marathon Expo
EXHIBITION LEAD ENGAGEMENT

Taipei Marathon Expo

Visitors scanned a booth code to join an activity and could agree to receive follow-up messages.

Photos, technical visuals and case descriptions are based on materials previously published on PINTrust's official website. Service configuration varies by project.

INVENTION PORTFOLIO

Three granted patents and one allowed application

These technologies support two-way messages, reply rules, mobile-number verification and information requests.

01
TAIWAN PATENT · I863588

Messaging interaction

Message triggers, two-way replies and interaction records.

02
TAIWAN PATENT · I908285

Reply rules and service routing

Configurable interaction rules, reply logic and service routing.

03
TAIWAN PATENT · I913641

Mobile identity connection

Mobile-number-based identity verification, registration and interaction.

04
ALLOWED APPLICATION · 114132971

Information query and response

SMS-based information queries, responses and traceable service records.

COMBINED PLATFORM VALUERecognizable · Responsive · Traceable
VERIFIABLE CREDENTIALSOpen the original certificate images
PINTrust ISO IEC 27001:2022 information security management system certificate
ISO/IEC 27001:2022ARES/TW/I23100671View original
PINTrust Taiwan invention patent I863588 certificate
Taiwan Invention PatentI863588View original
PINTrust Taiwan invention patent I908285 certificate
Taiwan Invention PatentI908285View original
PINTrust Taiwan invention patent I913641 certificate
Taiwan Invention PatentI913641View original

The displayed ISO/IEC 27001 certificate is valid through 18 October 2026; the document will be updated after renewal. The original certificates are issued in Chinese. Application No. 114132971, “SMS System and Method for Querying Personal Information via SMS,” was allowed in August 2026; publication details and the certificate will be added after issuance. All legal status remains subject to the latest records of the issuing authority.

Cross-networkrouting experience
API + CDRintegration and traceable records
ISO 27001security management framework
3 + 1granted patents + allowed application

FROM TAIWAN TO THE WORLD

Bring a service to your market

Work with PINTrust to adapt a service to local language, mobile networks and customer needs. Begin with a focused pilot and review the results together.

Market partnershipProof of conceptTechnology collaborationLocalized service design
Explore a PoC or partnership
MWC Barcelona · 2024Taiwan experience
Global collaboration

Built for market conversations that start with one verifiable use case.